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Rich Customer Experience Community

A professional discussion forum on thought-provoking issues concerning "rich customer experiences" and related topics including CRM, loyalty marketing, database marketing, integrated marketing and other ones of interest that challenge yet motivate us on a regular basis. I hope to engage your thoughts and ideas for this new marketing knowledge resource community.

Monday, December 26, 2011

Top 12 Customer Loyalty Trends for 2012

Happy Holidays and New Year to all of you...

http://www.marketingprofs.com/pics/2011/6705/top-12-customer-loyalty-trends-for-2012?adref=nlt122311&utm_source=mpt&utm_medium=slideshow&utm_campaign=basic&utm_term=custbehavior&utm_content=slideshow
Posted by RichJayLong at 2:49 PM 0 comments
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  • ▼  2011 (8)
    • ▼  December (1)
      • Top 12 Customer Loyalty Trends for 2012
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      • Two Musts for Customer Experience Excellence
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      • Want to Innovate? Then Create a Rich, Holistic Bra...
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      • The Economic Recovery Mirrors Customer Strategy
    • ►  November (6)
      • If You're Wondering What Not To Do When It Comes t...
      • Behind Coca-Cola's Biggest Social-Media Push Yet
      • My Rich Experience at Springsteen Concert
      • Marketing Needs a CMO: Why It's Time to Restore M...
      • 2009 State of Marketing Study: The Shift
      • Southwest Airlines and Case-Mate on Leveraging Soc...
    • ►  October (3)
      • The DMA Needs a Paradigm Shift
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RichJayLong
Chicago, IL, United States
Strategic marketing professional and thought leader successful at planning, implementing, managing and measuring consumer insight data-driven strategies and programs that deliver exceptional customer experiences and tangible results in corporate, agency and consulting environments. Areas of specialization include customer experience management (CEM), customer relationship management (CRM), database marketing, integrated marketing, interactive marketing, across many diverse industries. View my LinkedIn profile at http://www.linkedin.com/pub/rich-long/1/933/2a6
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