Aside from sharing all our own personal and professional rich customer experiences with one another, there are also plenty of other good resources like blogs and industry websites where we can also turn to for knowledge. I wanted to share my set of resources that I track and monitor with you, in hopes you might be able to share some of your top knowledge-sharing resources with our Community as well...
CRM2.0: http://blogs.zdnet.com/crm/
Customer Experience: http://www.rightnow.com/blog/
Paul Greenberg http://the56group.typepad.com/
Destination CRM: http://www.destinationcrmblog.com/
Brent Leary: http://crm2.typepad.com/brents_blog/
Inside CRM: http://www.insidecrm.com/
CRM daily: http://www.crm-daily.com/
CRM Buyer: http://crmbuyer.com/
1 to1 media: http://blogs.zdnet.com/crm/
Bruce Tempin/Forrester> http://experiencematters.wordpress.com/
Forrester/Marketing Leadership> http://blogs.forrester.com/agencies/
Dave Frankland/Forrester> http://blogs.forrester.com/marketing/daves_posts/
Customer Think www.customerThink.com
CRM Outsiders http://www.crmoutsiders.com/
Collection of CRM Intelligence> http://freecrmstrategies.wordpress.com/
Graham Hill's blog has some good insights> http://www.customerthink.com/user_content/37 Peppers & Rogers > http://www.peppersandrogersgroup.com/blog/
Big Fat Marketing blog http://www.bigfatmarketingblog.com/
Ultimate Customer Experience http://ultimatecustomerexperience.blogspot.com
Vitamin IMC vitaminimc.blogspot.com
Trends > http://www.trendcentral.com/WebApps/App/Global/Home.aspx Branding/Advertising blog> http://www.influxinsights.com/blog/
Interactive Marketing/Advertising blog> http://www.adverblog.com/
Customer value resources http://www.colloquy.com/
Peppers&Rogers http://www.1to1.com/
Yankelovich data-driven marketing> http://www.yankelovich.com/index.php?option=com_frontpage&Itemid=1
Marketing charts for download> http://www.marketingcharts.com/
Technorati blog search engine http://technoratimedia.com/
MarketingSherpa http://www.marketingsherpa.com/
BtoB Magazine http://www.btobonline.com/
Target Marketing http://www.targetmarketingmag.com/
MyCustomer http://www.mycustomer.com/
Top 100 Social Media Cheat Sheet for Business http://www.linkedin.com/news?viewArticle=&articleID=52413013&gid=146431&articleURL=http%3A%2F%2Fnextmark%2Etypepad%2Ecom%2Fblog%2F2009%2F07%2Ftop-100-b2b-social-media-cheat-sheet%2Ehtml&urlhash=Z91s&trk=news_discuss>
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